Call Center Development and Management

The MCR consulting team has worked to develop programs and resolve problems in all the following areas:

Service Assessment and Design
Systems Assessments
Telemarketing
Script Development
Staff Training and Assessment
Effectiveness Evaluations
Marketing, Disease Management, and Customer Service Integration
Symptom Based Nurse Triaging
Integrated Voice Response (IVR) and Health Risk Appraisal Integration

Interested in obtaining one of these services? Need more information or answers to your questions? Call, email or write us at:

Managed Care Resources, Inc.
1141 Laurie Lane
Burr Ridge, IL 60527 U.S.A.

Telephone: (630) 325-6543 Fax: (630) 325-6512
Email: info@mcres.com

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email: info@mcres.com